Salon Policy

CANCELLATION POLICY:

As a courtesy to other clients and our staff, please cancel or reschedule your appointment at least 24 hrs in advance.  We regret that we must charge a $25 service fee for non canceled appointments and same day cancellations.

We cannot ensure service for late arrivals.  As a courtesy, you are given a 15 minute grace period after the time of your scheduled appointment.  If you arrive after the grace period, you may be asked to reschedule your appointment and charged a $25 same day cancellation fee.

CHILDREN POLICY:

Please be aware that The Cutting Edge Hair Spa is an adult facility.  For their own safety and the comfort of other clients, we ask that children under 12 not accompany you on your visit unless they are being serviced.  Children may not be left alone in the lobby waiting area at any time.  For the safety of the salon staff, parent and child, children are NOT permitted to join the parent on the salon floor during the parent’s hair service.

Please make all necessary child care arrangements prior to your visit.  Your support and understanding of our policy regarding child safety is greatly appreciated.

RETAIL PRODUCT POLICY:

We are proud to offer you high quality professional retail salon products.  Any unopened product with proof of purchase from the Cutting Edge Hair Spa may be exchanged or returned for a store credit within 30 days of purchase.

PAYMENT METHODS:

We accept Cash, Debit, Visa, Master Card, Discover and American Express credit cards.  No personal or business checks will be accepted.



Copyright © 2015 The Cutting Edge Hair Spa. All rights reserved. | 9552 Crain Highway, Upper Marlboro, Maryland 20772 | 301.599.0599